RouteMate is designed to make journey information and identity checks clearer while keeping members responsible for their own travel decisions and applicable legal, insurance and road-safety obligations.
Driver identity, licence, vehicle registration and insurance evidence are reviewed before journey-publishing privileges are activated.
Verification files stay in private storage. Passengers see the verification indicator, not a driver's sensitive documents.
Listings and seat requests create an accountable record that can support reporting and moderation.
Members can report unsafe behaviour, misleading information, harassment or misuse for administrative review.
Driver status can be suspended or expire when documents require renewal, preventing new journey listings.
Use clear public pickup locations, confirm vehicle details and share travel plans with someone you trust.